Maintain a foundation of trust
Table of Contents
Obsessed with your success
Manage our impact responsibly
Supplemental reporting
Overview
Appendices
Human rights
Protecting human rights is crucial to building a more equitable, inclusive and sustainable society. In alignment with our culture and values, we support and respect the protection of human rights throughout our operations and across our business.
AN INTEGRATED APPROACH
barrier-free access at our locations, and individualized accommodation plans to remove barriers that may affect our team members’ performance or access to training and development opportunities. To support awareness of commitments and responsibilities, our team members are required to complete training on human rights topics, including workplace harassment and violence prevention and our accessibility program, upon hire and on a regular basis thereafter. Our ethics program provides multiple avenues for our team members and contractors to raise human rights questions and concerns, including confidential interaction with our embedded Ethics Officers and an anonymous Ethics Hotline. In 2022, we initiated the development of our Supplier Code of Conduct, which is expected to be finalized in 2023. The principles of our Supplier Code of Conduct will be aligned with our internal Code of Conduct and set out our expectations for our suppliers to act in an ethical manner and in compliance with applicable laws, including employment, labour, non- discrimination and human rights legislation.
We operate solely in Canada and comply with all federal, provincial and territorial human rights laws and standards, including the Canadian Human Rights Act, the Canadian Charter of Rights and Freedoms and the Canada Labour Code. We are guided by our values and Code of Conduct to promote an inclusive and safe work environment that is free of discrimination and harassment based on race, colour, ancestry, national or ethnic origin, pardoned criminal conviction, religious beliefs, gender, age, disability, marital status, family status, source of income, gender identity or expression, genetic characteristics or sexual orientation. We are an equitable employer and follow a merit-based approach in all areas of employment, including recruitment, hiring, career advancement, and access to benefits and opportunities. Under our accessibility program, we strive to create an environment where all our team members and clients have access to the support and resources they need to succeed. This includes tailored communication strategies,
Our commitment to protect human rights is integrated into our policies, programs and practices, including our:
• Code of Conduct • Recruitment and talent management practices • Accessibility program
Refer to the Business ethics and integrity , Financial inclusion (Creating accessible facilities, services and products) and Diversity and inclusion sections to learn more.
17 2022 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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