Annual hiring and retention activity
Metric
2022
2021
Total turnover (1)
13.6%
9.6%
Voluntary turnover (2)
12.4%
8.4%
Positions filled with internal candidates (3)
43%
47%
(1) Total departures during the year, excluding retirements and death, as a percentage of average annual headcount. This figure includes all full-time, part-time and term employees. (2) Voluntary resignations during the year, excluding retirements, as a percentage of average annual headcount. This figure includes all full-time, part-time and term employees. (3) Number of positions filled by internal candidates as a percentage of total vacancies filled during the year.
FOCUSING ON LEARNING AND DEVELOPMENT
We advance a learning culture by providing personalized opportunities for all our team members to upskill, reskill, and pursue further development. Personal and career development is focused on empowering our team members to take charge of their own development and career journey, with the support of their leader and CWB-sponsored learning opportunities.
Our learning and development programs include:
Job-specific learning opportunities, including cross-training, stretch assignments, job shadowing, and role-specific training programs aimed to build the knowledge and skills required to deliver an unrivaled client experience.
Job-Specific Development
Self-Directed Learning
Teal Academy, our online learning portal that provides a wide variety of on-demand courses for all team members.
A developmental program to equip new university graduates and existing team members with the foundation for a career in commercial banking. Participants take on an entry-level banking role and develop core skills and a customized career plan.
Business Banking Associate Program
A coaching program where participants work with a certified coach to develop a career plan and set professional and personal goals. Leaders from across the organization participate as coaches, having gone through a rigorous certification process.
On-Demand Coaching
Tuition reimbursement programs for full-time and part-time team members to help cover costs related to job-specific courses, career development programs, and graduate-level or equivalent programs.
Educational Assistance
30 2022 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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