CWBFG Sustainability Report 2022

Growing our leaders Our leaders play a critical role in inspiring, empowering and retaining our talented teams, and we are focused on hiring and developing leaders that embody our values and have a passion for growing talent. In addition to providing our leaders with customized learning opportunities and resources, such as mentorship, executive coaching, and financial support for continued education, we offer programs that are specifically designed to support our current and aspiring leaders, including:

A program to help future leaders create a focused leadership development plan and learn about topics such as building and sustaining trust, communicating with impact, and feedback and listening.

Aspiring Leaders

Essentials in Leadership

A program to support new leaders transitioning into leadership roles to develop skills to drive change, execute strategy and maximize team collaboration and performance.

Mentoring Circles

Led by experienced leaders, mentor circles provide a safe environment for leaders to navigate challenges with access to broader perspectives and insights.

Leader as Coach

A program focused to support our leaders in developing skills related to empowering their teams to unlock their potential and maximizing individual and team performance.

Leader engagement in learning and development We leverage the size of our organization to provide broad access to our senior leadership team as part of learning and development activities. Our senior leaders participate in new hire orientation, ongoing live chats and townhalls, frequent banking centre visits, and the direct delivery of training. For example, we introduced our Commercial Learning program this year. Facilitated by our Executive Vice President, Banking and other senior leaders in credit risk management, the program provided over 340 of our commercial bankers across the country with in-person, skills-based training focused on topics like financial statement analysis, fraud awareness and prevention, and credit structuring.

CWB Financial Group Senior Leadership Conference, Edmonton

32 2022 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT

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