About us CWB is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. We provide our nation-wide clients with full-service business and personal banking, specialized financing, comprehensive wealth management offerings, and trust services. Clients choose CWB for a differentiated level of service through specialized expertise, customized solutions, and faster response times relative to the competition. Our people take the time to understand our clients and their business, and work as a united team to provide holistic solutions and advice. We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.
OUR VALUES
PEOPLE FIRST
RELATIONSHIPS GET RESULTS
EMBRACE THE NEW
THE HOW MATTERS
INCLUSION HAS POWER
Change is everywhere. We seek out new ideas and are committed to continuous learning. We know that better is always possible.
How we do things is as important as
Diverse teams unleash new ideas and perspectives. We are aware of our own biases. We are proud of who we are, and we are allies for those around us.
Caring people are the key to our success. We work as a team and support one another. We always treat each other with respect and have the courage to be candid.
Clients choose CWB for the best experience. We build relationships proactively, with intention and consistency. Our results depend on it.
what we do. We take ownership, and move with urgency and efficiency. We always
act with integrity, and balance risk and reward.
STRATEGIC DIRECTION
We invest in key products, services, processes, and culture to provide an unrivaled client experience, be a career destination for top talent, and optimize our business to deliver enhanced shareholder value. Our strategic direction confirms our path ahead and outlines our key priorities to further strengthen our position as the best full-service bank for business owners in Canada.
ORGANIZATIONAL GOALS
Unrivaled client experience (Clients)
Destination for top talent (People)
Optimize our business (Investors)
OUR FOCUS
Inclusive culture & employee experience
AIRB supported by a scalable operating model
Elevated digital & payments capabilities
Differentiated wealth management experience
Lower-cost funding model
Market & segment expansion
OUTCOMES
Accelerated growth of full-service client relationships
Strong core operating performance with meaningful expansion of return on equity
6 2022 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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