Supplemental reporting
Table of Contents
Maintain a foundation of trust
Obsessed with your success
Manage our impact responsibly
Overview
Appendices
Financial Inclusion & Capacity Building
FN-CB-240a.1
Refer to the Breakdown of total Canadian business financing on page 66 of this report for information on authorized loans to our business clients across Canada. Refer to the Community investment section on page 42 of this report for information about our support for microlending programs.
(1) Number and (2) amount of loans outstanding qualified to programs designed to promote small business and community development Number of no-cost retail checking accounts provided to previously unbanked or underbanked customers Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers
Refer to the Financial inclusion section on page 25 of this report for information about our accessible products and services. We do not disclose the number of no-cost retail checking accounts.
FN-CB-240a.3
Refer to the Community investment section on page 42 of this report for information about our support of financial literacy initiatives. We do not disclose the number of participants in financial literacy initiatives.
FN-CB-240a.4
Customer Privacy
FN-CF-220a.1
Refer to the Data privacy section on page 18 of this report for information about our approach to protect our clients’ privacy. We do not disclose the number of account holders whose information is used for secondary purposes. We provide disclosure regarding material legal proceedings to which CWB is party, if any, on page 99 of our 2022 Annual Report (Note 17 - Contingent Liabilities and Commitments). We do not expect outcomes of any legal proceedings, individually or in aggregate, to have a material effect on the consolidated financial position or the results of our operations.
Number of account holders whose information is used for secondary purposes
FN-CF-220a.2
Total amount of monetary losses as a result of legal proceedings associated with customer privacy
Selling Practices
FN-CF-270a.5
Total amount of monetary losses as a result of legal proceedings associated with selling and servicing of products
We provide disclosure regarding material legal proceedings to which CWB is party, if any, on page 99 of our 2022 Annual Report (Note 17 - Contingent Liabilities and Commitments). We do not expect outcomes of any legal proceedings, individually or in aggregate, to have a material effect on the consolidated financial position or the results of our operations.
71 2022 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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