Identifying our priorities
ENGAGING WITH OUR STAKEHOLDERS
Continuous engagement with our clients, people, investors and communities is critical to our success. Through ongoing communication and collaboration, we maintain a solid understanding of the expectations of our diverse stakeholders to support strong relationships and ensure that our business activities align with their evolving needs. Refer to the How we listen to our stakeholders section of this report for examples of the communication channels we use to gather feedback and respond to our stakeholders. During 2022, we also engaged a broad range of our internal and external stakeholders to complete a comprehensive materiality assessment to identify and prioritize our most significant ESG factors. This assessment will support the ongoing advancement of our focused approach to sustainability and inform the content of our reporting and disclosures. Our assessment was supported by an independent consulting firm and completed based on the Global Reporting Initiative (GRI) approach, which is a commonly used framework.
Chris Fowler, AGM Live Event, CWB Financial Group
Our materiality assessment involved:
1. Identifying potential ESG factors that could impact our business, or where our operations could have a significant impact on society and the environment. To
3. Prioritizing our most material ESG factors based on inputs gathered. The materiality assessment process and final matrix were reviewed by our ESG Steering Committee and Board of Directors.
2. Gathering input from our stakeholders. We surveyed our clients, people, investors, suppliers, community partners and Board of Directors to gain a broad understanding of their perspective on the importance of each ESG factor. We also conducted in-depth interviews with numerous stakeholders to gain a deeper understanding of their perspectives on relevant ESG factors and the areas where we can create the most value.
determine our list of potential ESG factors, we considered stakeholder expectations, peer benchmarking, industry trends and best practices, requirements within voluntary and regulatory reporting frameworks, and attributes assessed by credit and ESG rating agencies.
8 2022 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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