CWB-Management Proxy Circular-2023-EN

SHAREHOLDER ENGAGEMENT

We are committed to transparent and effective communication with our shareholders. In support of this commitment, our Board has developed practices to facilitate valuable shareholder engagement, and in 2022, approved a Shareholder Engagement Policy.

We communicate with our shareholders and other stakeholders through various channels, including our Annual Report, Management Proxy Circular, Annual Information Form, quarterly reports, Sustainability Report, news releases, website, presentations at investor and industry conferences and shareholder and other meetings. In addition, our quarterly earnings conference calls and webcasts are open to all, and are broadcast live online and archived on our website for 60 days. CWB held its first investor day since 2017, and regularly meets with institutional investors, investment advisors, organizations representing groups of shareholders, and shareholders on an ongoing basis. We also address any shareholder proposals submitted before our annual meeting of shareholders and solicit feedback from our shareholders through our “say on pay” advisory resolution on executive compensation .

The following is a summary of shareholder engagement actions that senior management and the Board undertake throughout the year:

Type of Engagement

Frequency

Who Engages

Who We Engage With and What We Discuss

Financial Results conference calls

Quarterly

Senior Management

We review CWB’s most recently released financial and operating results with analysts, shareholders, and other stakeholders on these public calls and webcasts. Common Shareholders are invited to attend, in-person or virtually, the annual meeting of shareholders. They are entitled to vote and discuss the business of the meeting with the Board and Senior Management. Released to the media and public throughout the year to disclose select issues. Individual meetings with key shareholders to discuss CWB’s operational and financial performance, answer questions and obtain feedback. Speak at industry conferences and bank sponsored conferences about our business, and operations and key industry topics. We hold frequent meetings with analysts, institutional investors, investment advisors and non-institutional shareholders to address any shareholder-related concerns and to provide public information. With shareholder advocacy groups and proxy advisory firms to discuss any issues, concerns or to obtain feedback on a particular subject matter. We promptly respond to inquiries and requests for information from shareholders, investors and other stakeholders. Investor intelligence report – anonymized survey of shareholders met by senior management in the previous three months to obtain feedback on their perception of our performance (absolute and relative to our peers).

Annual Meeting of Shareholders

Annually

Board of Directors and Senior Management

News releases

As required

Senior Management

Non-deal investor road shows

Continuous

Senior Management

Conferences

Continuous

Senior Management

Meetings, calls and discussions

Continuous

Senior Management

Ad hoc meetings as requested

Annually

Senior Management

Ad hoc communications with shareholders, written or otherwise

As required

Board of Directors and Senior Management

Investor Survey

Quarterly

External Consultant

Our Investor Relations group is responsible for maintaining communications with the investing public and can be contacted at InvestorRelations@cwbank.com, or by telephone or mail. Investor Relations contact information and all significant disclosure documents and news releases are provided on our website at www.cwb.com/investor- relations. We encourage feedback from our shareholders who may communicate with the Chair of the Board at ChairoftheBoard@cwbank.com or our Corporate Secretary at CorporateSecretary@cwbank.com, or by writing to the Chair of the Board, Canadian Western Bank, Suite 3000, Canadian Western Bank Place, 10303 Jasper Avenue NW, Edmonton, Alberta, T5J 3X6.

Canadian Western Bank- Management Proxy Circular | 26

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