Growing together...
For Stephen Dulong, finding a bank that fit his needs was a frustrating experience. That is until he sat down with the team at CWB. Dulong is the sole owner and CEO of three material fabricators and subcontractors that design and manufacture products for commercial building construction – TAGG Industries (architectural glass), M&G Steel (structural steel), and Krisro Metal (panels). This unique operating model provides integrated solutions for his customers and is a differentiator that he intends to leverage for future growth.
As the economy began to reopen, Stephen saw an opportunity to expand his business. However, finding a bank that would take the time to truly understand his strategy and put together a specialized financial solution to support this growth was proving to be an obstacle for him to move forward. “We were at a spot where we might have had to walk away from profitable growth opportunities, but CWB came to the table with the banking solution we needed”. For Dulong, the CWB difference translates to taking the time to understand his business model, banking needs, challenges, opportunities and offer solutions that work for both him and the bank. Part of CWB’s boutique-style approach is bringing together banking experts from a variety of service pillars as one united deal team to come up with creative solutions. Solutions that consider the whole client and work with their own unique situation. “Everyone delivers as a united team, with one mandate to proactively service the needs of our clients,” says Vice- President and District Manager Mark Stafford, who is based out of the CWB Mississauga banking centre that supports Dulong. Now with a solid growth strategy in place, next up for Dulong is to expand his businesses’ geographic footprint. And he’s once again enlisted CWB to help. Because, as Dulong says, at long last: “We really feel like we have a partner.”
“We put the business owner at the centre of everything we do.”
– MARK STAFFORD Vice President and District Manager
CWB Financial Group 2021 Annual Report | 11
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