CWBFG Annual Report 2021

Continued focus on ESG and sustainability Our strategy, culture, and values guide our approach to sustainability, which includes environmental, social, and governance (ESG) factors. We remain firmly committed to long-term value creation for all our stakeholders: our people, clients, investors, and communities. As part of our developing approach to sustainability, we will continue to enhance our ESG disclosures to provide our stakeholders with timely and transparent information.

To learn more about our approach, visit www.cwb.com/corporate- social-responsibility where you can

find our most recent: • Corporate Social

Responsibility Report • Equity Report Narrative • Public Accountability Statement • Management Proxy Circular • Code of Conduct

KEY ESG HIGHLIGHTS FROM 2021

Social Supporting our clients,

Environmental Developing a comprehensive approach to climate change Engaged an external partner to develop a measurement of baseline Scope 1 and 2 greenhouse gas (GHG) emissions for fiscal 2022. Our next steps will be to establish GHG emission reduction management and targets, and explore measurement of our Scope 3 GHG emissions. Began phased implementation of the TCFD recommendations for climate- related disclosures. For further details, refer to Climate Risk on page 60. Continued to participate in national climate-related programs, including the Sustainable Finance Action Council and industry working groups focused on climate risk and disclosure.

Governance Ensure the highest standards of governance, ethics, and integrity Increased the diversity of our Board , which is now comprised of 46% Women, and 15% Black, Indigenous or racialized persons Strengthened board oversight of sustainability through board education sessions and regular discussion and review of ESG factors, including climate risk. Bolstered our risk culture through employee education to ensure sound decision making, accountability, and integrity. Refreshed our ethics and conduct program.

employees, and communities Invested more than 40,000 hours in employee training and development, which included nearly 2,000 hours towards voluntary Indigenous Awareness training. Invested over $1.8 million in our communities focused on Enabling Business and Promoting Inclusivity and provided more than $250,000 in employee volunteer grants and matching initiatives. Further strengthened our commitment to financial inclusion with the creation of a CWB Seniors Champion and over 2,000 hours of employee training focused on seniors’ awareness.

CYBERSECURITY This year, we continued to benchmark and enhance our cybersecurity capabilities, including nearly 9,000 hours of employee training to stay ahead of threats.

12 | CWB Financial Group 2021 Annual Report

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