CWBFG Annual Report 2023

Building a Sustainable Future

Our approach to sustainability Our values, culture and strategy guide our approach to sustainability, which addresses the Environmental, Social and Governance (ESG) factors that are most important to our clients, people, investors and communities. Our approach is focused to support the ongoing success of our clients and we remain committed to long-term value creation for all our stakeholders and sustainable growth for our business.

MAINTAIN A FOUNDATION OF TRUST Ensure the highest standards of governance, ethics and integrity to maintain the trust of our stakeholders. Priorities: • Corporate governance • Business ethics and integrity • Human rights • Data privacy and cybersecurity

OBSESSED WITH YOUR SUCCESS Contribute to the success of our clients and their families, our people, and their communities in pursuit of a sustainable and inclusive future. Priorities: • Client experience • Financial inclusion • Team member experience • Diversity and inclusion • Community investment • Sustainable finance and products

MANAGE OUR IMPACT RESPONSIBLY

Responsibly manage our social and environmental impact, and support Canada’s transition to net- zero emissions. Priorities: • Climate change • Environmental impact of our operations • Social and environmental risk management • Responsible procurement

For information on our commitment to sustainable value creation for all our stakeholders, see our 2022 Sustainability Report at: www.cwb.com/sustainability-reports

CWB Financial Group 2023 Annual Report | 9

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