CWBFG Annual Report 2023

Protecting our clients Our stakeholders depend on us to protect the data they entrust us with. As we continue to use innovative technologies to deliver better services and automate and digitize processes to attract clients and team members, strong data privacy, cybersecurity and fraud prevention and detection programs are key to our success.

Continued to prioritize data protection by investing in our people, processes, technology and governance programs to ensure our clients’ information remains secure in an evolving threat landscape.

Maintained a focus to protect client information with enhanced data security safeguards as we continue to advance our digital banking and payments capabilities.

Continued to equip our teams with awareness and education on information security threats through mandatory monthly training with shifting areas of focus based on current and emerging threats.

10 | CWB Financial Group 2023 Annual Report

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