Business ethics and integrity
Our culture is based on the principles of integrity and accountability. Our commitment to ethical business practices is foundational to our reputation and ability to build and maintain strong relationships with our clients, people, investors and communities.
OUR APPROACH
Refer to our Code of Conduct to learn more about our approach to business ethics and integrity.
The GCR Committee oversees our ethics program, which is managed by an internal Ethics Committee comprised of senior leadership and chaired by the Chief Ethics Officer. All directors, officers and team members are held to a high ethical standard and are required to attest to our Code of Conduct on an annual basis. Our Code of Conduct proactively integrates our corporate values into our activities so that each team member contributes to an organization where we are all proud to work, where clients want to do business, and where shareholders are confident to invest.
OUR CODE OF CONDUCT
Our Code of Conduct, which is reviewed and approved annually by the Chief Ethics Officer and the Ethics Committee and approved by the Board of Directors, sets out clear expectations for our team members related to:
– Demonstrate personal integrity. – Support an inclusive work environment free of discrimination and harassment. – Promote a safe and healthy work environment.
Living our values at work
– Avoid conflicts of interest and disclose potential conflicts of interest. – Avoid gifts and entertainment that may impact business decision-making. – Maintain complete and accurate information in our documents. – Exercise responsible sales practices to deal fairly and honestly with our clients and act in their best interests. – Comply with anti-bribery and anti-corruption laws and policies. – Comply with anti-money laundering, terrorist financing and economic sanctions laws and policies. Our Know Your Customer (KYC) laws, policies, standards and practices are an essential risk management tool, and we comply with all regulatory requirements during our due diligence processes.
Living our values in business
– Use company assets and resources appropriately. – Safeguard the confidential information of our clients and team members.
Living our values for our investors
– Protect material non-public information and adhere to share trading restriction policies. – Adhere to workplace policies related to communications and social media as well as email, Internet and information systems use.
Living our values in our communities
– Avoid political contributions and political involvement on CWB’s behalf. – Adhere to specific requirements related to lobbying activities.
16 2023 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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