Maintain a foundation of trust
Table of Contents
Obsessed with your success
Manage our impact responsibly
Supplemental reporting
Appendices and Glossary
Overview
Training and awareness Our cybersecurity training program is transparent and inclusive, engaging with the community and stakeholders to foster a shared culture of security. We conduct employee training and public awareness initiatives that emphasize the importance of cybersecurity in achieving sustainable development goals. The program includes mandatory monthly employee training requirements, with shifting areas of focus based on current and emerging threats, and simulation tests to assess the effectiveness of our training programs. Areas within the organization that require more focused training are assessed on a regular basis to ensure our team members within higher-risk job functions understand their responsibilities to protect our systems and information. Each October, we also complete an organization-wide cybersecurity awareness campaign in association with National Cybersecurity Awareness month.
In 2023 our “Step up your cyber fitness” Cybersecurity Awareness Month campaign featured: • A webinar on the most common cyber threats and tools for online safety; • Articles on how to avoid social engineering scams and why Multifactor Authentication is an essential cybersecurity defence tool; • Resources and a quiz on cyber fitness.
Information Security Oce
Supporting our clients With the launch of our retail and small business digital platform in 2023, we released cyber and fraud awareness communications and enabled Multifactor Authentication for these clients.
21 2023 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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