CWBFG_Sustainability Report 2023

LinkedIn Learning

In 2023 we launched our partnership with LinkedIn ® Learning to equip our team members with formal industry-recognized professional development courses.

The vast library of well curated, high quality learning content is first in class. ”

of our team members activated LinkedIn® Learning licenses in 2023.

LinkedIn ® Learning courses also introduced me to subject matter experts, and after the completion of the course the instructor suggested other courses to further my learning. ”

MEASURING ENGAGEMENT

Providing open feedback channels for our teams and two-way dialogue with our senior leaders ensures we develop the right strategies to provide a great place to work. We use different communication tools and feedback mechanisms to ensure we are considering the needs and perspectives of different audiences. In addition to regular and ad-hoc surveys, our team members have the opportunity to directly engage with our Executive team through our anonymous ‘Ask an Executive’ portal, with responses provided in publications and interactive townhalls. We partner with an independent third-party service provider, Great Place to Work ® , to assist us in measuring trust and engagement within our teams based on anonymous surveys. In 2023, we were proud to be recognized as the 23rd Best Workplace TM in Canada by Great Place to Work ® , down from 20th in 2022. For our most recent annual survey in 2023, 88% of our team members participated and our overall engagement score was 76% (2022 - 82%), with the decline likely attributed to our challenging operating environment, our focus on more closely managing expenses, and a heightened amount of organizational change. Our team members identified our strengths as treating people fairly, regardless of age, gender, race or sexual orientation, and feeling welcome, cared for and celebrating differences. Our team members identified opportunities in providing more personal professional development, decision-making processes and our future-state vision. We are committed to ongoing action and listening as we put People First in line with our values.

36 2023 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT

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