Obsessed with your success
Table of Contents
Maintain a foundation of trust
Manage our impact responsibly
Supplemental reporting
Appendices and Glossary
Overview
MEASURING TEAM MEMBER ENGAGEMENT
Metric
2023
2022
Best Workplaces TM in Canada ranking (Great Place to Work ® )
23rd
20th
Team member Trust Index score (1)
76%
82%
(1) Measures employee engagement by averaging the scores of 60 standard statements that assess feelings of pride, camaraderie, fairness, respect and credibility, in accordance with the methodology administered by our independent third-party service provider, Great Place to Work ® .
TOTAL REWARDS AND BENEFITS
As a destination for top talent, we take a People First approach to our total rewards program.
Financial well-being To enable our teams to share in our collective success, we maintain a competitive compensation and benefits package. We offer a performance-based short-term incentive plan as well as savings plans, including a Registered Retirement Savings Plan and employee Share Purchase Plan with an upfront employer investment and additional contribution matching features, for all full-time and eligible part-time team members – granting ownership to our employees. We also provide an LTIP program for our leaders, which includes a mix of stock options, restricted share units and PSUs, depending on employee level. Factors that influence LTIP payouts include CWB’s share price performance and achievement of performance metrics established at the time of each grant. Our team members are also valued clients and have access to special discounts and bonuses on investment and banking services, including mortgages. To support financial literacy, we provide our team members with access to ProsperiGuide, a comprehensive personal finance e-learning platform designed to give our team members the knowledge, tools, and confidence to manage their finances. Health and wellness We have a comprehensive health benefits program, available for full-time and eligible part-time team members. We also recognise the importance of providing our teams with paid time-off to support their overall wellness. Our vacation entitlement begins at three weeks and progresses with years of service and level, to a maximum of 30 days. We also provide our team members with a CWBalance Day additional paid day off each year to support work-life balance. Our workplace safety protocol outlines how we maintain a healthy and safe workplace and our leave of absence policies ensure team members are supported through injury or illness recovery times and other significant personal events.
37 2023 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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