Obsessed with your success
Table of Contents
Maintain a foundation of trust
Manage our impact responsibly
Supplemental reporting
Appendices and Glossary
Overview
Robbie (CWB employee) skips rush hour and commutes to work on a bike to improve his mental well-being
A focus on mental health We support our team members’ mental well-being through a variety of resources, including: • Our Employee Assistance Program (EAP), offered in partnership with LifeWorks (1) . Our EAP is available 24/7 and provides short-term counselling and resources to support the well-being of our team members. • Not Myself Today (1) , an online portal with educational resources from the Canadian Mental Health Association that focuses on building awareness and understanding of mental health and fostering safe and supportive work cultures. • The Working Mind, a training program developed by the Mental Health Commission to promote mental health and reduce the stigma around mental illness in the workplace. • Expanded psychological coverage as part of our health insurance package.
Our approach to flexible work We support flexible work options to meet the diverse needs of our team members and their families, while also recognizing the importance of human connection to provide an unrivaled client experience. Our Connections that Count approach to flexibility provides options based on what is best for the client, team, and individual, with the overarching goal to build strong relationships and sustain our culture. Our flexible work structure varies based on the requirements of a role, but all positions at CWB include an expectation to attend work at an office location a minimum of two days per week for all employees and three days per week for people leaders, with optionality for everyday flexibility, where a team member can flex their work schedule to manage the shifting demands of work and life, hybrid work arrangements, and temporary work from anywhere options.
(1) Providers changed effective November 1, 2023.
39 2023 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT
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