CWBFG_Sustainability Report 2023

SASB Disclosure

Accounting Metric

2023 Disclosure

Customer Privacy

FN-CF-220a.1

Refer to the Data privacy section on page 19 of this report for information about our approach to protect our clients’ privacy. We do not disclose the number of account holders whose information is used for secondary purposes. We provide disclosure regarding material legal proceedings to which CWB is party, if any, on page 96 of our 2023 Annual Report (Note 17 - Contingent Liabilities and Commitments). We do not expect outcomes of any legal proceedings, individually or in aggregate, to have a material effect on the consolidated financial position or the results of our operations.

Number of account holders whose information is used for secondary purposes

FN-CF-220a.2

Total amount of monetary losses as a result of legal proceedings associated with customer privacy

Selling Practices

FN-CF-270a.5

Total amount of monetary losses as a result of legal proceedings associated with selling and servicing of products

We provide disclosure regarding material legal proceedings to which CWB is party, if any, on page 96 of our 2023 Annual Report (Note 17 - Contingent Liabilities and Commitments). We do not expect outcomes of any legal proceedings, individually or in aggregate, to have a material effect on the consolidated financial position or the results of our operations.

Lending Practices

FN-MF-270a.3

Total amount of monetary losses as a result of legal proceedings associated with communications to customers or remuneration of loan originators

We provide disclosure regarding material legal proceedings to which CWB is party, if any, on page 96 of our 2023 Annual Report (Note 17 - Contingent Liabilities and Commitments). We do not expect outcomes of any legal proceedings, individually or in aggregate, to have a material effect on the consolidated financial position or the results of our operations.

82 2023 SUSTAINABILITY REPORT AND PUBLIC ACCOUNTABILITY STATEMENT

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