CWBFG Annual Report 2022

FISCAL 2022 STRATEGIC HIGHLIGHTS Table 2 - Execution Against Strategic Priorities

Strategic execution during fiscal 2022

• Successfully launched a personal and small business digital banking platform. The small business platform can integrate with third party accounting platforms and provide our clients with predictive cash flow modelling. Incremental features, including the ability to fully digitally on-board small business clients and provide insights and simulation scenarios that enable small businesses to better understand and manage their cash flow needs and financial health of their operations, will be integrated into the platform next year. • Expanded our presence in the Ontario market, supported by the opening of our new Markham banking centre, building on the success of our first Ontario location in Mississauga in 2020. The targeted expansion in Ontario and enhancement of our digital capabilities supports our ability to deliver an unrivaled client experience to more business owners across Canada. • Consolidated and relocated our regional office and banking centre within downtown Vancouver to a new modern flagship banking centre. The highly visible location on West Georgia provides prominent branding, supports hybrid work, and integrates our business and personal banking, trust services and wealth management teams to provide an elevated client experience and capitalize on an opportunity to grow our market share in British Columbia. • Successfully harmonized our wealth management brands with the launch of CWB Wealth. The launch further integrates our acquired wealth management operations under one brand and strategically positions us to expand full-service client offerings and opportunities, and provide a unique client experience in Canadian private wealth advisory services. • Executed an investment commitment to participate in a venture capital fund managed by a global fintech-focused investor that inves ts in, and partners with, some of the world’s most innovative financial technology companies. Participation in this fund will provide actionable insights from exposure to emerging trends and partnership opportunities to further elevate our digital client experience and product offering. • Continued to make proactive and targeted investments in development and learning initiatives, recruitment programs and previously announced compensation adjustments to further support our culture and drive continued strong team member retention through a period of elevated competition for talent. • Launched three new employee-represented groups (ERGs) focused on supporting working parents/caregivers, early career professionals and Latin American cultures. Approximately one third of our employee’s actively participate in at least one of our eleven unique ERGs that support inclusion, diversity and mental health within our teams.

Transform and optimize our capabilities to create an unrivaled experience for our clients

Drive a positive and inclusive culture and employee experience to create value for our people and remain a career destination for top talent

• We were recognized:

o by Great Place to Work Canada® as one of this year’s top 20 Best Workplaces TM in Canada and one of the Best Workplaces TM for Hybrid Work; and, o in the Globe and Mail’s 2022 Women Lead Her e list, a benchmark that identifies best-in-class executive gender diversity in Canada. These awards reflect our commitment to advance an inclusive culture that puts people first and supports our position as a destination for top talent. • Delivered strong 14% annual loan growth in our general commercial loan portfolio as we executed on our strategic focus of expanding full-service client opportunities. General commercial loans now represent 35% of total loans, up from 33% one year ago. Expansion of full-service client opportunities also supported 8% growth in relationship-based, branch-raised deposits (1) . • Achieved robust 11% annual loan growth in Ontario, supported by strong momentum from our Mississauga and newly opened Markham banking centres. Ontario loans now represent 24% of total loans, up from 23% one year ago. • Released our inaugural Sustainability Report, demonstrating our continued commitment to develop and disclose our approach to the environmental, social and governance (ESG) factors that we identify as the most important to our clients, people, communities and investors. • Materially completed the development of revised AIRB tools, incorporating targeted enhancements and the final 2023 Capital Adequacy Requirements (CAR) guidelines. Next year, we will commence the integration of our revised AIRB tools into our business processes and data.

Optimize our business to create value for investors through profitable, long- term growth and sustainable returns

(1) Non-GAAP measure – refer to definition and detail provided on page 16.

18 | CWB Financial Group 2022 Annual Report

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